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Contact Us - Support and Customer Care
At World of Oorja, we're committed to providing you with excellent customer service. If you have any questions, concerns, or need assistance with your order, feel free to reach out to us. You can contact us via email at support@worldofoorja.com or call our customer care number +91 7727812772. Our customer care team is available from Monday to Saturday, between 11 AM to 6 PM to assist you with any queries.
We understand the importance of timely responses, and our team strives to offer prompt and helpful support to ensure your experience with World of Oorja is as smooth as possible. Whether you're inquiring about our products, shipping, or return policies, we’re here to guide you every step of the way.
Feel free to get in touch, and we'll ensure that your concerns are addressed promptly and professionally. We value your trust and look forward to assisting you!
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Our customers' satisfaction is our number one priority.
We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.
Please note that customers will be responsible for shipping costs.
Any returns must be in the original packaging with proof of purchase.
Products under warranty should be handled with care.
If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Standard delivery usually takes around 7 business days. Please note that with the state of the global pandemic, orders may arrive later than usual.
If your order hasn't arrived after two weeks, please contact us and we will look into the details.
Products are stocked up on a regular basis.
If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!